Cancellation Policy

**Cancellation Before Shipment (Only Valid on Orders Placed & Delivered in India):**

If the order or the item(s) that you want to cancel have not been shipped yet, you can write to our customer support team at otanicaofficial@gmail.com or call us.

In such cases, the order will be canceled, and the money will be refunded to you within 24-48 business hours after the cancellation request is duly processed by us.

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